Frequently Asked Questions

ReturnAndReport.org

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This page will be updated frequently as we receive questions from ReturnAndReport.org users... so check back often.

ReturnAndReport.org Frequently Asked Questions

Q1. Why do I have to generate assignments files and upload them? Why can't I just edit assignments online?

Created on: 1/22/2012; Modified on 1/22/2012; Uploading Assignments Files

Q2. How much does ReturnAndReport.org cost?

Created on: 9/5/2011; Modified on 12/16/2011; Non-Technical

Q3. On reports older that the current month, there are households/sisters missing from the list. How can I restore the missing households?

Created on: 10/1/2011; Modified on 10/1/2011; Reporting

Q4. I would like to update results for months older than this month or last month. Can I do this?

Created on: 10/1/2011; Modified on 10/1/2011; Reporting

Q5. How do I generate assignments files for upload to ReturnAndReport.org?

Created on: 9/4/2011; Modified on 9/28/2011; Uploading Assignments Files

Q6. Isn't there some way to export my reported results and upload the data directly to MLS rather than printing the reports manually entering the data?

Created on: 9/28/2011; Modified on 9/28/2011; Reporting

Q7. A teacher is not receiving the automatic Emails or other Emails that are being sent through ReturnAndReport.org. How can I fix this?

Created on: 9/17/2011; Modified on 9/17/2011; Automatic Emails

Q8. Why does the "percentage taught" statistic seem lower than I think it should be?

Created on: 9/16/2011; Modified on 9/16/2011; Reporting

Q9. I want to give someone access to my group who is not a teacher on my assignments list. Can I do that?

Created on: 9/13/2011; Modified on 9/13/2011; Security/Access Levels

Q10. When I make changes to my assignments and re-upload my assignments files, will I have to re-enter the Email addresses or street addresses again?

Created on: 9/13/2011; Modified on 9/13/2011; Uploading Assignments Files

Q11. Can teachers opt-out of the automatic Emails?

Created on: 9/6/2011; Modified on 9/6/2011; Security/Access Levels

Q12. What security methods does ReturnAndReport.org use to make sure my data is safe?

Created on: 9/6/2011; Modified on 9/6/2011; Security/Access Levels

Q13. How can I convince my Bishop or Stake President to allow my group to benefit from ReturnAndReport.org?

Created on: 9/5/2011; Modified on 9/5/2011; Non-Technical

Q14. The Presidency was released and a new Presidency is now in charge. How do I turn my group's account over to the new Presidency?

Created on: 9/4/2011; Modified on 9/4/2011; Security/Access Levels

Q15. How do I change the return address for the automatic Emails that are sent out?

Created on: 9/4/2011; Modified on 9/4/2011; Automatic Emails

Q16. Is there a way for me to manually enter my assignments?

Created on: 9/4/2011; Modified on 9/4/2011; Uploading Assignments Files

Q17. When I try to upload my assignments files, I get a message that says that the file is in an incorrect format. What do I do?

Created on: 9/4/2011; Modified on 9/4/2011; Uploading Assignments Files